Zazzlers
Shipping Policy
This Shipping Policy explains how orders placed on Zazzlers are shipped and delivered, and what you will be charged for delivery.
1. Delivery options and charges
At checkout you can choose from the following delivery methods:
- Standard delivery — delivered in 3–4 working days. Free on orders of ₹499 and above; ₹49 on orders below ₹499.
- Express delivery — ₹99, prioritised dispatch. This charge applies to every order and is not waived by the free-shipping threshold.
2. Order processing time
Orders are typically processed and handed to our courier partner within 1 working day of payment confirmation. You'll receive an email and an in-app notification at each stage — placed, processing, packed, shipped, out for delivery, and delivered. We may also message you on WhatsApp about your order.
3. Shipping destinations
We currently ship across India. Cash on Delivery is available only for selected locations — where it isn't available, the option is hidden at checkout and the order can be paid for online instead.
4. Tracking your order
You can track the status of your order at any time from My Orders. Once your parcel is handed to the courier we add the courier name and tracking number to your order, and they appear on that page.
5. Delayed or lost shipments
If your order hasn't arrived within the estimated delivery window, please contact us at huaalif776@gmail.com with your order number and we'll investigate with our courier partner.
6. Shipping charges
Any applicable shipping charges are calculated and shown at checkout before you complete your order.