Zazzlers
Privacy Policy
This Privacy Policy explains how Zazzlers ("we", "us", "our") collects, uses, and protects information when you visit our website or place an order.
1. Who we are
Zazzlers is an online clothing brand operating from Kota, Rajasthan, India. For any privacy-related question, contact us at huaalif776@gmail.com or message @zazzlers_drips on Instagram.
2. Information we collect
We collect information you provide directly, including:
- Account details — name, email address, password (stored hashed, never in plain text)
- Order details — shipping address, phone number, items purchased, order history
- Payment information — processed directly by Razorpay; we never store your card, UPI, or bank details on our servers
- Communications — messages you send us through the Contact page or customer support
We also automatically collect limited technical information (such as pages visited and device/browser type) to keep the site secure and improve performance.
3. How we use your information
- To process and fulfil your orders, including payment, shipping, and delivery updates
- To send order, payment, and account-related notifications by email and/or WhatsApp/SMS
- To respond to enquiries submitted via the Contact page
- To detect and prevent fraud, abuse, and unauthorized access
- To comply with legal and tax obligations
4. Sharing your information
We share information only where necessary to run the store, including with:
- Payment processors (Razorpay) to process transactions
- Email and messaging providers (Resend, Twilio) to deliver order updates
- Cloud storage providers (Supabase) to host product images
- Courier/logistics partners to deliver your order
We do not sell your personal information to third parties.
5. Data retention
We retain account and order information for as long as your account is active or as needed to comply with our legal, accounting, or tax obligations. You may request account deletion by contacting us at huaalif776@gmail.com.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting huaalif776@gmail.com. You can also update your address and contact phone directly from your account.
7. Cookies
We use only the essential cookies required for login sessions and cart functionality. We do not use advertising or third-party tracking cookies.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.